Billing Specialist

Employment type: Full-time

Pay: $56,000 - $65,000/year

Work model: Fully remote

Position summary

The Billing Specialist creates and submits insurance claims, bills, and patient statements for a virtual eating disorder treatment program. Working alongside insurance specialists and revenue cycle professionals, this role supports accurate patient accounting, claims tracking, denial management, and resubmissions.

Daily responsibilities

• Submit insurance claims for patient services within required filing timelines.
• Follow up on claim status, resolve submission errors, address incorrect denials, and resubmit claims as needed.
• Maintain accurate financial records, payment procedures, and claims processes.
• Collaborate with the revenue cycle team on patient accounting, statements, payment posting, and reconciliation.
• Keep claims submission and revenue cycle tracking processes organized.
• Perform additional duties as assigned.

What you will need

• 2-5 years of experience in healthcare billing, revenue cycle, or patient accounting.
• Experience in medical billing, coding, or health insurance, including specific experience with CMS 1500 claims.
• Strong communication skills and the ability to collaborate with diverse teams.
• Strong organization, multitasking skills, and a results-oriented approach.
• Ability to solve problems independently and work with evolving systems and processes.
• Comfort working in a fast-paced startup environment with frequent changes.

Physical requirements

• Perform stationary work from home, with the flexibility to sit or stand as needed.
• Operate standard office equipment and keyboards.
• Communicate by telephone.

Compensation and benefits

• Bonus eligibility.
• Flexible paid time off, with 3-5 weeks per year recommended, plus 11 paid company holidays.
• Parental leave.
• Medical, dental, vision, life, and accidental death and dismemberment insurance, with a significant employer contribution toward individual and family premiums.
• Employer-paid mental health benefit offering five therapy sessions and five coaching sessions annually for employees and each dependent.
• Employer-paid Employee Assistance Program providing mental health, legal, financial, and other support.
• Employer-paid healthcare concierge platform to help navigate benefits.
• 401(k) option.
• $50 monthly home internet stipend.
• $250 monthly co-working space stipend.
• Initial home office stipend of up to $500, with an additional $200 after three years and every other year thereafter.
• Company-provided laptop.