Role overview
Employment type: Full-time
Pay: $70,000 - $90,000/year in base salary
Work model: Remote
What this role involves
Support multinational employee benefits consulting and account management through research, analysis, reporting, and client coordination. Work with consultants and client service teams on projects of low to moderate complexity, helping clients manage statutory programs, international health and welfare benefits, retirement plans, leave, incentives, and multinational pooling.
Gather and interpret information from multiple sources, identify implications, develop potential solutions, and evaluate options to support practical client recommendations.
Your day-to-day
- Conduct benefits inventories, analyze data, and prepare client reports and presentations.
- Develop renewal reports, employee benefit summaries, benchmarking analyses, compliance audits, global broker RFPs, and multinational pooling studies.
- Partner with consultants, client service teams, and local country brokers to implement or update benefit plans in line with local regulations and client market strategies.
- Coordinate project calls, webinars, and correspondence with corporate, regional, and local HR and finance teams, brokers, carriers, payroll providers, and other vendors.
- Research and respond to international HR and benefits questions using global resources, data sources, and local contacts.
- Evaluate client issues and help develop technically sound recommendations.
- Manage multiple client projects with appropriate oversight and deliver accurate work on schedule.
- Suggest improvements to internal processes, products, and operations.
- Stay current on relevant legislation, emerging regulations, and market trends.
- Support special projects and advocate for clients' interests.
Required background
- Bachelor's degree and at least 2 years of experience in an analytical role and/or international benefits.
- Specialized knowledge in global benefits, business, and/or international insurance.
- Exposure to finance, tax, and legal matters.
- Client account management or customer success experience.
- Proficiency in Microsoft Office and knowledge of database systems and their functions.
- Strong research, analytical, problem-solving, organizational, and project management skills.
- Excellent communication, presentation, and stakeholder engagement skills.
- Ability to work independently and within a cross-functional team while managing competing priorities.
- Comfort working in a fast-paced, collaborative, multicultural environment.
- Accuracy, integrity, and discretion when handling confidential information.
- Willingness and ability to travel domestically and internationally.
- Eligibility to work in the United States without work visa or residency sponsorship.
Useful additional qualifications
- Fluency in a foreign language.
- An insurance brokerage license in your state of residence, including health and life/accident coverage.
Benefits and development
- Health, wellbeing, retirement, and other financial benefits for eligible employees.
- Paid time off.
- Learning and development programs.
- Reimbursement of job-related expenses according to company policy.
- Potential employee perks and discounts.