Role overview
The Business Analyst, P&C Insurance (Remote) helps a team of two to five business analysts plan, design, develop, and launch business, financial, and operational systems. As part of a Surplus & Specialty Lines Digital Services team, the role gathers and analyzes data for business cases, projects, and systems requirements supporting Underwriting, Claims, and Billing & Collections.
The work covers admitted and non-admitted General Liability, Automobile Liability, Workers Compensation, Property, Inland Marine, and Excess/Umbrella insurance across sectors including Contracting, Transportation, Energy, Security, and Environmental. An intermediate understanding of insurance workflows and systems is needed, together with initiative, a service mindset, and comfort in a fast-paced environment.
Analysis, Planning, and Delivery
- Meet with business-unit leaders, system owners, and end users to define requirements and identify existing issues.
- Work with business and IT stakeholders on new applications and enhancements, from planning and design through development and deployment.
- Contribute to design sessions and prototypes that improve business processes, operations, and information flow.
- Support roadmap planning based on business-unit goals, objectives, and priorities, staying within the scope and parameters of systems analysis to define predictable outcomes and action plans.
- Analyze existing and potential problems in systems and processes, recommending solutions or alternatives.
- Meet project-milestone timelines and follow the communication plan for status reporting.
- Provide system models, specifications, diagrams, and charts that guide development teams; investigate issues and document probable causes and viable solutions.
- Collaborate with Digital Services teams to maintain compatibility and interoperability among internal systems.
- Coordinate application testing, end-user acceptance, quality-assurance reviews, and other post-implementation support for new and modified systems.
- Prepare documentation, training materials, orientation, and end-user training when needed.
Knowledge and Experience
- A bachelor's degree and 2–5+ years of relevant Business Analyst experience in P&C Insurance; certain certification may be required.
- Experience designing, developing, and implementing software, systems, or products supporting underwriting, financial, or claims applications.
- Experience with Duck Creek Policy or similar platforms supporting P&C insurance and digital-transformation programs.
- A comprehensive understanding of organizational goals and objectives, with analytical and creative problem-solving skills.
- Strong written and verbal communication, listening, and interpersonal skills, including the ability to explain ideas in technical and user-friendly language.
- Logical, efficient work habits and attention to detail, with the ability to research systems issues and products.
- Self-direction and the ability to follow established priorities and complete tasks in a high-pressure environment.
- A strong customer-service orientation and experience in collaborative, team-based work.
Location and Pay
This is a full-time position. Published job locations include Morristown, New Jersey, and remote options in New Jersey, New York, and Florida.
The annualized base-pay range for the advertised position in the specified area is $71,600–$105,000. The approximate hourly equivalent is $34.42–$50.48, calculated using 2,080 hours per year. Actual compensation reflects market pay at the relevant level, responsibilities, required skills, and individual contribution and performance. Salary ranges are reviewed against market conditions and applicable pay-equity requirements.
Discretionary equity compensation and/or performance-based variable-pay programs may also be available; they are separate from base pay.
Benefits and Development
- A 401(k) with employer match and an Employee Stock Purchase Plan with employer matching.
- Paid time off and health, dental, and vision benefits, with programs supporting the family's physical, mental, and financial wellbeing.
- Career-development opportunities that may include tuition reimbursement, industry-related certifications, and professional training.
- A matching-donation program, volunteer opportunities, and an employee-driven corporate-giving program.
Reasonable accommodations are available on request. Equal employment opportunity applies regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. California applicants' career-profile and application information is subject to the published privacy notices and policies.