Role overview
Employment type: Full-time
Pay: $110,000 - $130,000/year
About the role
Support risk and compliance operations for a small business banking platform. This role combines regulatory research, control testing, reporting, and complaint investigations with a data-driven approach to improving compliance programs. You will work across business teams and with external stakeholders to communicate findings and strengthen compliance practices.
What you will do
- Monitor the compliance portal for approvals, inquiries, issues, and improvement requests from business teams.
- Recommend and implement improvements to compliance practices, programs, and company-wide initiatives.
- Research new and proposed regulatory requirements to support risk assessments, written programs, and compliance testing.
- Prepare and improve reporting for management and banking partners, identifying trends and opportunities for improvement.
- Partner with the risk and compliance team to query data for external audits, internal testing, risk assessments, and ad hoc requests.
- Maintain organized compliance reporting libraries, shared drives, and documentation repositories.
- Perform control testing, document results, and communicate updates in line with the annual testing schedule.
- Investigate complaints received through regulatory and Better Business Bureau channels and draft responses.
- Support responses to regulatory inquiries and examinations.
- Explain complex findings clearly and complete assignments accurately within established deadlines.
What you will bring
- At least 5 years of experience in audit, compliance, or risk management.
- At least 3 years of experience supporting and collaborating with internal business stakeholders.
- Experience translating complex ideas and data into clear communications across multiple formats.
- Understanding of compliance or risk management principles and an interest in developing expertise across compliance areas.
- Strong analytical and research skills, attention to detail, and the ability to interpret regulatory information.
- Ability to work independently on complex assignments and manage competing priorities under tight deadlines.
- Comfort working through ambiguity, learning new technologies and analysis tools, and supporting needs beyond your immediate responsibilities.
- Excellent communication skills and a collaborative approach to working across business teams.
Additional qualifications
- 2+ years of experience in fintech or at a sponsor or partner bank.
- 1+ years of SQL scripting experience.
- Relevant coursework or certifications in compliance, risk management, or data analytics, such as CRCM.
- Experience with data systems or reporting tools.